Here at CompleteSource we believe that you as our client should be taken care of above all else. We are proud of our stellar reputation with our clients. It's simple: your satisfaction is 100% guaranteed! If you are not completely satisfied with your purchase, please contact us within 15 days and we will rerun your order, credit your account, or refund your purchase price for returned merchandise. CompleteSource always provides the lowest price guarantee on logo-ed safety awards and incentives. If you find a lower price from another vendor for the same item, we will gladly beat that price by 10% of the difference.